Hello! I'm Joyce Chin

I am a dog lover and an Associate User Experience Designer at Heartbeat. With a history in customer service, I’ve developed a better understanding of people’s emotions and learned how to be empathetic with others. I also see myself as an altruist and have always found joy in helping others. This inspired me to pursue my career as a UI/UX designer because I see it as design that is helping users connect to technology.

When I’m not conducting user research, I like to go on long walks, bake, and eat hotpot. I also enjoy watching comedy TV shows and going into an endless loophole of dog videos.